Information

About Us

Who is M&M the first M is Melanie, my wife, although she isn’t involved in the business and there is me Michael your window cleaner who will be the only person to call and clean your windows, I started M&M Window Cleaning in March 2000 not quite knowing how the business would grow I have been very fortunate to be able to grow my regular client base and over the years I have refined my skills and knowledge.

My business has become a passion and I aim to stand out from my competitors and offer a service no-one else does. Window cleaning isn’t just a job too me. It’s a passion as I simply eat, sleep and breathe window cleaning so you can be assured that I will provide you with the very best service.

Insurance

You may be shocked to discover that a sole trader isn’t required to have public liability insurance. However, you can have peace of mind knowing that I am fully insured to carry out the services I provide and that I am covered by a specialist public liability insurance policy, Copies of documents are available upon request.

Text Reminder

The text reminder service is for the security-conscious homeowner who typically has side gates locked and bolted and needs to know what day I will be calling. Texts are sent out at 7pm the evening before I call and are sent from a computer with the signature MM. Windows, please note it is not possible to send me a reply to these texts, Just provide me with a mobile number and I will do the rest.

Please note that the text isn’t an invitation to cancel the clean and reasonable advance notice is required otherwise the full price will be charged, a cancellation on the day or failure to provide access as agreed will result in the full price will have to be paid.

Regular Cleaning

Regular and reliable all year round cleaning is what my clients want and is what I provide come rain or shine I strive to provide the most regular service, Typically all of my clients have their windows cleaned once every 4 weeks as this ensures the cleanliness of frames and glass is well maintained. Please contact me if you require your windows to be cleaned less frequently. I do not offer one-off cleans and I don’t clean up after other tradesmen.

As a regular client, it is your responsibility to ensure that straightforward access is provided to your property and windows so I am able to clean without the need to move furniture etc or risk tripping over strewn items.

*Please note I have a minimum charge of £10:00, cancellations on the day will still be charged the full price, I do use a common-sense approach and I am respectful of emergency family situations.

Water-fed pole system

I do not clean your windows with tap water or use any chemicals. Instead, I use 100% pure water which has been processed through a reverse osmosis filtration system to remove all mineral deposits. The water is fed through a carbon fibre pole to a jetted soft brush designed specifically for window cleaning. Your windows will be left to dry naturally to a spotless finish. Velux/Skylight windows, were possible I will always clean these for the client, However, due to the angle and design, unfortunately, I can’t always guarantee the results as dirt can settle on the units before they have had a chance to dry.

Copyright Information and the law

They say “Imitation is the greatest form of flattery” but over the years I have worked extremely hard to create an image and brand that reflects who I am and the service I provide.

In the past, I became aware that I had a copycat of sorts so in 2017 I took steps to register and protect my brand as I see it as I have spent countless hours working very hard to stand out from the crowd.  This is why I now have all my work copyrighted, my images protected and my text is registered and archived with protectmywork.com