Payments
Pay Your Bill
Easy Payments with GoCardless
To make managing your window cleaning payments as simple and convenient as possible, M&M Window Cleaning offers automated Direct Debits through GoCardless, the UK's leading Direct Debit provider. This means no more evening cash collections, a practice I stopped over a decade ago.
GoCardless provides a hassle-free and secure way to pay your bill after each clean. Rest assured, I only receive your name, address, and email; all other payment details remain private and secure with GoCardless. I've personally trusted GoCardless to streamline payments for my business since 2014. You can learn more about them directly at www.gocardless.com/about.
How It Works
Setting up automatic payments is straightforward. Click on the secure payment link https://pay.gocardless.com/BRT0002B0FTNZXJ You can then quickly complete their simple pre-authorisation form.
Once set up, I can collect payment automatically within 5 working days after each completed window clean. You'll always receive an email notification on the day a payment request is made, clearly stating the collection date and the amount requested.
Understanding Your GoCardless Direct Debit
It's important to clarify that this is not a monthly Direct Debit. Payments are collected only after each completed clean.
Rest assured, your personal details are never shared with any third parties, and all financial transactions are handled securely by GoCardless.
Why GoCardless is Secure and Trusted
GoCardless uses military-grade encryption to keep your information safe, and they are approved by major players in the payment industry.
- Authorised by the FCA: GoCardless is an Authorised Payment Institution, regulated by the Financial Conduct Authority (FCA), ensuring high standards of compliance and security.
- Trusted by Thousands: They provide access to the Direct Debit network for thousands of businesses, demonstrating their widespread reliability.
- Military-Grade Encryption: All sensitive details are RSA encrypted and communicated exclusively over secure channels, offering you robust protection.
Direct Debit Guarantee
Organisations using the Direct Debit Scheme go through a careful vetting process before they are authorised and are closely monitored by the banking industry.
The efficiency and security of a Direct Debit are monitored and protected by your own bank. The Direct Debit Guarantee applies to all Direct Debits and protects you the client in the payment of your Direct Debit
1. Notifications - Customers will be notified by email in 3-5 working days in advance of each payment of payment been taken
2. Cancellations - customers can cancel a Direct Debit mandate by contacting their bank. If any Direct Debit collections are made after the cancellation, a refund can be provided under the Guarantee.
Bacs or Cash Payments
For your convenience, we also accept payments directly via bank transfer (BACS). This is a secure and reliable method for sending payments straight from your bank account to ours.
How to Pay by BACS
If we've agreed on bank transfer as your payment method, we'll provide you with our bank details.
Important Reference: Please ensure you include the first line of your address as the payment reference. This is crucial for us to quickly and accurately identify your payment.
"Cash payments are accepted for in-person transactions."
"Paying with cash? No problem – we're happy to accept it!"
"While many clients prefer Direct Debit, we're always happy to accept cash payments! We understand that some clients, particularly those who are retired and at home when we call, still prefer this method. Your convenience is important to us, so feel free to pay with cash if that suits you best."